Ordering & Delivery Policy

Premier Football delivers all orders with a value of SGD100 or more for free via the Standard Delivery method. You may choose to have the order shipped via the Express Delivery method instead for the fee listed below.

Free Express Delivery for all orders within Singapore with a value of SGD100 or more.

Do take note that Standard Delivery is not available for orders with a value less than SGD100.

  • Please allow up to 48 hrs for processing of your order prior to shipping.
  • An additional 24 - 48 hrs may be required for orders with personalisation.
  • Orders are shipped on business days only from Monday to Friday, 9am to 5pm (Singapore time), excluding public holidays.
  • Free shipping worldwide via standard delivery method is available regardless of the weight of your parcel.
  • Standard and Express delivery services are available for most of the countries that we ship to.
  • Standard and Express delivery services provide tracking information on your parcels progress.
  • Express delivery shipping charges will be automatically calculated at the checkout page when both the delivery destination and service option is selected.

When you place an order, we suggest you have it delivered to a work address rather than a home address, as our couriers only deliver between 9am and 5pm, and may require a signature on receipt.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

Delivery charges may be subject to change without notice and will be posted on the website at the time of change.

The summary of delivery timescales and cost are as follows:

COUNTRY STANDARD DELIVERY AVG TRANSIT TIME (Working Days) EXPRESS DELIVERY AVG TRANSIT TIME (Working Days) EXPRESS DELIVERY SURCHARGE
Singapore
* Free Express Delivery for all orders within Singapore with a value of SGD100 or more.
1-2 1-2 $6
Malaysia 4-7 2-5 $10
Australia 7-12 3-6 $15
Brunei Darussalam 4-6 2-5 $15
Cambodia 5-8 3-6 $15
Hong Kong, SAR China 4-7 2-5 $15
Indonesia 7-20 2-5 $15
Macao, SAR China 5-8 2-5 $15
Philippines 7-20 2-5 $15
Korea (South) 6-10 2-5 $15
Thailand 10-16 2-5 $15
China 4-9 3-6 $20
New Zealand 7-11 3-6 $20
Taiwan, Republic of China 5-9 2-5 $20
Viet Nam 7-20 2-5 $20
Belgium 8-11 3-6 $25
Japan 8-11 3-6 $25
American Samoa 5-8 3-6 $30
Armenia 6-12 3-6 $30
Austria 6-10 3-6 $30
Israel 7-20 3-6 $30
Macedonia, Republic of 6-12 3-6 $30
Moldova 6-12 3-6 $30
Montenegro 6-12 3-6 $30
Romania 6-12 3-6 $30
Samoa 5-8 2-4 $30
Solomon Islands 5-8 2-4 $30
Timor-Leste 5-8 2-4 $30
Tonga 10-20 2-4 $30
Tuvalu 5-8 2-4 $30
Andorra 6-12 3-6 $35
Bangladesh 5-8 3-6 $35
Canada 12-16 3-6 $35
Cook Islands 5-12 2-4 $35
Fiji 5-8 2-4 $35
France 6-10 3-6 $35
Germany 5-9 3-6 $35
India 7-20 3-6 $35
Italy 7-9 3-6 $35
Kiribati 5-8 2-4 $35
Lao PDR 5-8 3-6 $35
Luxembourg 6-12 3-6 $35
Maldives 5-8 3-6 $35
Mexico 5-12 3-6 $35
Myanmar 5-8 3-6 $35
Nepal 5-8 3-6 $35
Netherlands 6-10 3-6 $35
Pakistan 5-8 3-6 $35
San Marino 6-12 3-6 $35
Spain 8-12 3-6 $35
Sri Lanka 7-20 3-6 $35
United Kingdom 4-7 3-6 $35
United States of America 5-7 3-6 $35
Albania 6-12 3-6 $45
Azerbaijan 6-12 3-6 $45
Bhutan 5-8 2-4 $45
Bosnia and Herzegovina 6-12 3-6 $45
Bulgaria 6-12 3-6 $45
Czech Republic 5-12 3-4 $45
Estonia 6-12 3-6 $45
Finland 6-12 3-6 $45
Gibraltar 10-20 3-6 $45
Greece 9-16 3-6 $45
Guam 5-8 3-6 $45
Hungary 6-12 3-6 $45
Iceland 6-12 3-6 $45
Ireland 6-12 3-6 $45
Jersey 10-20 3-6 $45
Kazakhstan 6-12 3-6 $45
Latvia 6-12 3-6 $45
Libya 5-12 3-6 $45
Malta 6-12 3-6 $45
Marshall Islands 5-8 3-6 $45
Micronesia, Federated States of 5-8 3-6 $45
Mongolia 5-8 2-4 $45
Nauru 5-8 2-4 $45
New Caledonia 5-8 2-4 $45
Niue 10-20 2-4 $45
Korea (North) 5-8 2-4 $45
Northern Mariana Islands 5-8 3-6 $45
Norway 7-9 3-6 $45
Palau 5-8 3-6 $45
Papua New Guinea 5-8 2-4 $45
Portugal 6-12 3-6 $45
Russian Federation 7-20 3-5 $45
Slovakia 6-12 3-4 $45
Slovenia 6-12 3-6 $45
Sweden 6-12 3-6 $45
Turkmenistan 5-12 3-6 $45
Ukraine 6-12 3-6 $45
Yemen 10-20 3-6 $45
Croatia 6-12 3-6 $50
Denmark 6-12 3-6 $50
French Polynesia 5-8 3-6 $50
Guernsey 5-12 3-6 $50
Lithuania 6-12 3-6 $50
Poland 6-12 3-6 $50
Vanuatu 5-8 2-4 $50
Afghanistan 5-12 3-6 $65
Anguilla 5-12 7-8 $65
Bahrain 7-20 3-6 $65
Belarus 6-12 3-6 $65
Georgia 6-12 3-6 $65
Greenland 5-12 3-4 $65
Iran, Islamic Republic of 5-12 3-6 $65
Monaco 6-12 3-4 $65
Oman 5-12 3-6 $65
Qatar 5-12 3-6 $65
Saudi Arabia 7-20 3-6 $65
Syrian Arab Republic (Syria) 5-12 3-6 $65
Tajikistan 5-12 3-6 $65
Uzbekistan 10-20 3-6 $65
Argentina 5-12 7-8 $70
Cyprus 6-12 3-4 $70
Faroe Islands 6-12 3-4 $70
Jordan 6-12 3-6 $70
Kuwait 7-20 3-6 $70
Lebanon 5-12 3-6 $70
Liechtenstein 6-12 3-4 $70
Serbia 6-12 3-6 $70
South Africa 5-12 3-6 $70
Switzerland 6-12 3-6 $70
Turkey 6-12 3-6 $70
United Arab Emirates 8-12 3-6 $70
Algeria 5-12 3-7 $95
Angola 5-12 3-7 $95
Barbados 5-12 7-8 $95
Bermuda 5-12 7-8 $95
Bolivia 5-12 7-8 $95
Brazil 5-12 7-8 $95
Cameroon 5-12 3-7 $95
Cayman Islands 5-12 7-8 $95
Chad 5-12 3-7 $95
Chile 5-12 7-8 $95
Comoros 5-12 7-8 $95
Congo, (Kinshasa) 5-12 3-7 $95
Costa Rica 5-12 7-8 $95
Dominica 5-12 7-8 $95
Equatorial Guinea 5-12 3-7 $95
Eritrea 5-12 3-7 $95
Ethiopia 5-12 3-7 $95
Gambia 5-12 3-7 $95
Ghana 5-12 3-7 $95
Guadeloupe 5-12 7-8 $95
Guinea-Bissau 5-12 3-7 $95
Guinea 5-12 3-7 $95
Haiti 5-12 7-8 $95
Honduras 5-12 7-8 $95
Iraq 5-12 7-8 $95
Jamaica 5-12 7-8 $95
Kyrgyzstan 5-12 3-7 $95
Liberia 5-12 3-7 $95
Mauritania 5-12 3-7 $95
Mauritius 5-12 3-7 $95
Montserrat 5-12 7-8 $95
Morocco 5-12 3-7 $95
Mozambique 5-12 3-7 $95
Namibia 5-12 3-7 $95
Nicaragua 5-12 7-8 $95
Niger 5-12 3-7 $95
Paraguay 5-12 7-8 $95
Peru 5-12 7-8 $95
Puerto Rico 5-12 7-8 $95
Réunion 5-12 7-8 $95
Saint Vincent and Grenadines 5-12 7-8 $95
Suriname 5-12 3-7 $95
Tanzania, United Republic of 5-12 3-7 $95
Togo 5-12 3-7 $95
Trinidad and Tobago 5-12 7-8 $95
Tunisia 5-12 3-7 $95
Turks and Caicos Islands 5-12 7-8 $95
Uganda 5-12 3-7 $95
British Virgin Islands 5-12 7-8 $95
Virgin Islands, US 5-12 7-8 $95
Antigua and Barbuda 5-12 3-7 $100
Aruba 5-12 7-8 $100
Bahamas 5-12 7-8 $100
Belize 5-12 7-8 $100
Benin 5-12 3-7 $100
Botswana 5-12 3-7 $100
Burkina Faso 5-12 3-7 $100
Burundi 5-12 3-7 $100
Cape Verde 5-12 3-7 $100
Central African Republic 5-12 3-7 $100
Colombia 5-12 7-8 $100
Congo (Brazzaville) 5-12 3-7 $100
Côte d'Ivoire 5-12 3-7 $100
Cuba 5-12 7-8 $100
Djibouti 5-12 3-7 $100
Dominican Republic 5-12 7-8 $100
Ecuador 5-12 7-8 $100
Egypt 5-12 3-6 $100
El Salvador 5-12 7-8 $100
Falkland Islands (Malvinas) 10-20 3-6 $100
French Guiana 5-12 3-7 $100
Gabon 5-12 3-7 $100
Grenada 5-12 7-8 $100
Guatemala 5-12 7-8 $100
Guyana 5-12 7-8 $100
Kenya 5-12 3-7 $100
Lesotho 5-12 3-7 $100
Madagascar 5-12 3-7 $100
Malawi 5-12 3-7 $100
Mali 5-12 3-7 $100
Martinique 5-12 7-8 $100
Mayotte 5-12 7-8 $100
Netherlands Antilles 5-12 7-8 $100
Nigeria 5-12 3-7 $100
Panama 5-12 7-8 $100
Rwanda 5-12 3-7 $100
Sao Tome and Principe 5-12 7-8 $100
Senegal 5-12 3-7 $100
Seychelles 5-12 7-8 $100
Sierra Leone 5-12 3-7 $100
Somalia 5-12 3-7 $100
Saint-Barthélemy 5-12 7-8 $100
Saint Kitts and Nevis 5-12 7-8 $100
Saint Lucia 5-12 7-8 $100
Saint-Martin (French part) 5-12 7-8 $100
Sudan 5-12 3-7 $100
Swaziland 5-12 3-7 $100
Uruguay 5-12 7-8 $100
Venezuela (Bolivarian Republic) 5-12 7-8 $100
Zambia 5-12 3-7 $100
Zimbabwe 5-12 3-7 $100

What should I do if my order does not arrive?

We aim to deliver all of our orders and keep failed deliveries to a minimum. If we do fail to deliver any order to you, please report this to us no later than 30 days from the date on which the order was taken by us. We will not accept responsibility for any undelivered orders which are reported to us later than 30 days after the date on which the order was taken by us.

Before getting in contact with us, have you tried:

  • Checking the tracking link via your confirmation email to view the up to date tracking. 
  • Signing into My Account to check we have the correct delivery address for your order and your contact details are up to date.
  • Checking if you have a text message, email or attempted delivery card from one of our carriers. Your parcel may be awaiting collection at a local Post Office or delivery depot, or you may need to arrange redelivery.

If you still can't find your parcel, please contact us and quote your order number. We'll reply within 24 hours and do our best to locate your parcel.

Do take note, however, that all liability for the package will be borne by the courier, and Premier Football International Pte Ltd is not responsible for any lost packages after it has been collected by the courier.